To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where no exchange will be granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Exchanges (if applicable)
We only replace items if they are defective or damaged upon delivery of the product. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1228 Gorham St, Newmarket ON L3Y 8W4, Canada.
To return your product, you should mail your product to:
1228 Gorham St, Newmarket ON L3Y 8W4, Canada
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.